FAQs

  • We offer free shipping to the following countries:

    - Argentina
    - Asia
    - Austria
    - Australia
    - Belgium
    - Brazil
    - Canada
    - Chile
    - Costa Rica
    - Cyprus
    - Czechia
    - Denmark
    - El Salvador
    - Europe
    - Finland
    - France
    - Germany
    - Greece
    - Hong Kong SAR
    - Iceland
    - Ireland
    - Indonesia
    - Israel
    - Italy
    - Japan
    - Jersey
    - Liechtenstein
    - Malaysia
    - Mexico
    - Netherlands
    - New Zealand
    - North America
    - Norway
    - Oceania
    - Peru
    - Poland
    - Portugal
    - Singapore
    - South America
    - South Korea
    - Spain
    - Sweden
    - Switzerland
    - United Arab Emirates
    - United Kingdom
    - United States

    Duties/customs fees and delivery times may vary based on the destination. You will be provided a tracking code when your order has been shipped.

  • Our prints are carefully packaged to arrive in perfect condition. We use eco‑friendly materials and dependent on the size, each piece is either flat‑packed or rolled in protective tissue and secured in strong, durable tubes to ensure it reaches you safely.

    If however, a print has been damaged - then we will get a new one sent to you. You just need to send us a photo of the damaged print and packaging and we'll sort out the rest for you.

  • At this time, we do not offer the option to prepay duties and customs fees. Please be aware that these charges are separate from shipping costs and are the responsibility of the recipient to settle upon delivery. Shipping to customers in the UK, USA or EU should not however face additional import charges.

  • Estimated Delivery Times*:

    UK: 3-7 Working Days
    Germany: 3-7 Working Days
    Europe (EU): 4-10 Working Days
    Norway, Iceland, Liechtenstein, Switzerland: 4-10 Working Days
    Canada: 6-10 Working Days
    Australia, New Zealand: 5-15 Working Days
    ROW: 5-15 Working Days


    *Sometimes, deliveries may take longer due to locations and local postal services. If you're concerned about delays, just email us. We're happy to help and will aim to resolve any issues in a timely manner.

    You will be provided a tracking code when your order has been shipped.

  • Our prints are shipped unframed, allowing you the flexibility to choose a frame that complements your own style and decor.

  • Our Open Edition and Limited Edition prints are printed on 310gsm heavyweight Hahnemühle German Etching® Paper, which is museum‑grade, FSC‑certified stock from responsibly managed forests.

  • Open Editions:
    Available in 3 sizes to suit different preferences and spaces.

    30x40 cm / 12x16"
    50x70 cm / 20x28"
    70x100 cm / 28x40"

    Limited Editions:
    Available in one size only.

    40x50cm / 15.7x19.7" including an additional 2cm (0.8 inches) white border.

  • We currently offer 2 different print options.

    Open Editions:
    Printed on 310gsm Hahnemühle German Etching® Paper with archival‑quality inks. Rich pigment. Fade‑resistant depth. Heavyweight, tactile, alive. Available in three sizes: 30×40, 50×70, 70×100.

    Limited Editions: 
    Limited Editions consist of 25 signed prints only. A Certificate of Authenticity is also included, detailing the artwork’s title, series, and edition number. Printed on 310gsm Hahnemühle German Etching® Paper. Heavy, textured, archival. Rich pigment. Fade‑resistant. One size: 40×50cm with an additional 2cm white border. Produced in small runs for collectors.

  • The grain effect is an intentional artistic style choice, which is part of the overall aesthetic of the print.

    This should not be confused as a print quality issue.

  • Each print has been captured and produced by Artist/Designer/Photographer - J. Smith.

    Your support is deeply appreciated. Thank you

  • We offer digital gift cards that are delivered by email. Gift cards can be redeemed against any products on our online store. They’re valid for up to 5 years from the date of purchase and can be used more than once until the balance is spent.

    After purchase, you’ll receive a unique gift card code via email. Simply enter this code at checkout to apply your balance. You can check your remaining balance by clicking the link in your gift card email.

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